in Airports

Tracking bags drives 66% improvement in baggage delivery

Posted 24 April 2019 · Add Comment

Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2019 Baggage IT Insights – officially launched at an event in Abu Dhabi International Airport yesterday – shows that where tracking is done at check-in and loading onto the aircraft, the rate of improvement is as high as 66%.

 

These results come as the record drop in the baggage mishandling rate achieved globally over the past decade plateaus, with the rate steady at around 5.7 bags per thousand passengers over the past three years. In 2018, the rate was 5.69 per thousand passengers.

Over the past year, an increasing number of airlines and airports have started to introduce tracking at key points in the journey – check-in, loading onto the aircraft, transfers and arrival – to improve baggage management and further reduce the chances of a bag being mishandled. SITA’s research provides the first glimpse of the success of this tracking. It reveals that where bags were being tracked when loaded onto the aircraft, the rate of improvement ranged between 38% and 66% depending on the level of tracking introduced.

Peter Drummond, director of Baggage at SITA, said: “While the mishandling rate has started to plateau over the past few years, this comes against a continued growth in passenger numbers and their bags. In 2018, 4.36 billion travelers checked in more than 4.27 billion bags. More bags makes things more challenging. Everyone across the industry needs to look beyond the process and technology improvements made in the past decade and adopt the latest technology such as tracking to make the next big cut in the rate of mishandled bags.”

Transferring baggage from one aircraft, or airline, to another remains a pinch point in the journey and in 2018 it was again the main reason for bags being mishandled. Transfer bags accounted for 46% of all mishandled bags.

Drummond added: “Transfer is by far the most difficult stage to track a bag as there are multiple airlines and airports involved. However, data from this year’s report shows that tracking at key points in the journey, such as transfers, will go a long way to eliminating mishandling and will allow airlines and their passengers to keep tabs on where their bags are at every step of the way.”

Over the past decade, total number of mishandled bags per annum has plummeted 47% from 46.9 million in 2007 to 24.8 million in 2018, while the annual bill footed by the industry has shrunk 43% to $2.4 billion, down from $4.22 billion in 2007. 

Other Stories
Advertisement
Latest News

Gulfstream flies first fully outfitted G700

The Gulfstream G700TM aircraft has flown for the first time fully outfitted and now joins the five other test aircraft already in the certification programme.

Egypt signs up for C295 support

The Egyptian Air Force - the largest C295 fleet operator worldwide with 24 aircraft - has signed a five-year services contract with Airbus for the performance-based support of its fleet.

100th flight between Europe and Africa via Bolloré WARA services

Bolloré Logistics has chartered its 100th weekly freight cargo flight between Europe and West Africa, one year after the air bridge was put in place to compensate for the restrictions on transport resulting from the Covid-19 health

NAS and World Economic Forum partner to share traveller vaccine records

National Aviation Services (NAS) has partnered with the World Economic Forum to enhance safe air travel by using its KuwaitMosafer platform to share Kuwait’s vaccine records with countries and airlines across the globe.

Africa Travel Week 2021 wraps up

Africa Travel Week 2021 has wrapped up its first virtual trade show and content programme with over 5,000 successful 1-on-1 meetings, 4,000 views of content sessions and over 4,300 minutes of speed networking.

Bombardier completes 100th Global 7500 business jet wing

Bombardier is celebrating the completion of the 100th wing for its Global 7500 business jet, a significant milestone for the industry-leading aircraft and for the company’s facility in Red Oak, Texas, where the advanced wing is

Aviation Africa 2021 SKOC
See us at
WDS BT1202090322Aviation Africa 2021 BTOCAviation MENA 2021DAS21_BT