Maureva at ONE with IATA

Maureva, a leading Mauritian airline software and service solutions provider, is now a strategic partner of the International Air Transport Association (IATA) on a major modernisation programme. Anuradha Deenapanray met the management team at the company’s headquarters in Mauritius.

Located in the heart of the Ebene cybercity, the IT and high-tech hub of Mauritius, Maureva employs 180 specialists with an average age of just 30.
As a pioneer from 20 years ago, the company has carved out a solid reputation – both in the region and internationally.
It operates in highly specialised fields, including airline revenue accounting, airline analytics, business process outsourcing (BPO), flight-scheduling, and crew and cargo management.
Strategically based in the Indian Ocean, it has privileged access to Africa, Asia and Europe, while providing a fully bilingual environment in English and French.
It deploys diverse airline software and service solutions. For example, its Edgar revenue accounting system covers the requirements of full-service, hybrid and low-cost carriers, while Edgar miscellaneous billing is a tool to manage the lifecycle of invoices. This segment represents the core (around 80%) of the company’s business activity.
“We offer tailor-cut, flexible and efficient solutions, which integrate specific business requirements by understanding airlines’ uniqueness while adhering to industry standards,” said Maureva director, Nicolas Boyer.
The company is a leader in passenger revenue accounting in Africa for francophone airlines. Among its clients are: Air Burkina, Air Côte d'Ivoire, Asky, Air Austral, Air Cairo, Air Madagascar, Air Vanuatu, Air Zimbabwe, CAA, CEIBA, EWA Air, Malawian Airlines, Mauritania Airlines, Trans Air Congo and TACV Cabo Verde Airlines.
In the Middle East and Europe, it presently works with Iran Air, Iran Airtour, Iran Aseman Airlines, Iraqi Airways, SalamAir, Czech Airlines, Air France and XL Airways.
Three new clients since the start of the year include Drukair, the national airline of Bhutan; SmartWings, a brand of the Czech airline Travel Service; and Vietjet, based in Hanoi.
“We serve prestigious airline companies stretching all over the five continents to help strengthen their competitive edge, lower costs and retrieve comprehensive insight analytics,” said Romain Angella, head of business development.
Maureva has developed products like Margo, which covers cargo revenue accounting and cargo management systems; Alexis, which is a complete flight-scheduling and crew management solution; and Matis, the latest cloud-based business intelligence and decision-management system.
In August 2017, the company embarked on a major project – the IATA ONE order programme.
ONE Order is the concept of a single customer order record, holding all data elements obtained and required for order fulfilment across the air travel cycle. It aims at bridging the gap between today’s passenger service system (PSS) and e-commerce retailing platform to simplify the distribution ecosystem.
According to IATA, the standard has great potential to drive revenues and reduce costs.
“As an IATA strategic partner, we are collaborating on projects which are shaping the future of our industry,” said Boyer, adding that Maureva would continue its extensive contribution to the ONE order taskforce.
“This enables us to develop a solution with a full knowledge of the workflow within the airline industry,” he said.
Maureva is already an IATA partner on airline revenue accounting. The company is now recognised by the industry body as a certified provider and deployment partner of Air Austral for the new distribution capability (NDC) initiative.