in Airports

Lanseria international airport improves convenience for airlines and passengers

Posted 26 July 2017 · Add Comment

Lanseria International Airport is investing in SITA's self-service technology that will add new convenience for passengers while providing improved common-use functionality for airlines.

Using SITA’s self-service systems, passengers will now be able to quickly check-in and drop their bags before proceeding directly to the gate without having to visit a traditional check-in counter. 

In a first for a South African airport, passengers who have checked-in online or on their mobile device can now tag and drop their bags in less than a minute using SITA’s self -bag-drop units. 

 Scan&Fly’s plug-and-play design allows the bag-drop solution to be easily installed onto existing airport check-in desks, maximizing terminal space while leveraging the speed of self-service. 

Using SITA’s Airport service, Lanseria International Airport will be able to automatically verify all types of boarding passes, including home-printed A4 and mobile boarding passes, increasing security and speeding up the check-in process for passengers.

Behind the scenes, Lanseria International Airport will roll out new baggage reconciliation technology from SITA, providing passengers with greater confidence that their baggage will arrive with them at their destination. It will help airlines using the airport to comply with IATA’s Resolution 753, which requires that they track bags at key points during the journey. 

The airport is also upgrading its common-use kiosks and desk infrastructure to use SITA’s cloud-based solution, eliminating the need for local servers. This common-use infrastructure is critical in providing greater flexibility for airlines operating from the airport by allowing them to share common-use terminal equipment (CUTE) for check-in and boarding.   

Gavin Sayce, Chief Operating Officer of Lanseria International Airport, said: “Our passengers and airlines have always valued the ease of use when travelling through Lanseria International Airport. The investment in new technology – together with new infrastructure such as the multi-storey parking we are building – is aimed at maximizing this convenience. We want this airport to remain the airport of choice for both airlines and their passengers.”   

Maneesh Jaikrishna, Vice President Indian Subcontinent, Eastern & Southern Africa said: “Our research shows that an overwhelming number of passengers prefer to use technology rather than a human interaction when in the airport. They value the control and convenience that self-service options such as self-bag drop and mobile boarding provide. This is the case with Lanseria International Airport where passengers are accustomed to a smooth passage through the travel steps.”

* required field

Post a comment

Other Stories
Advertisement
Latest News

O.R. Tambo International Airport named ‘Airport of the Year’

O.R Tambo International Airport, South Africa’s biggest and busiest port of entry, was named African Airport of the Year at this week’s Air Cargo Africa conference and exhibition. This was the fourth time the airport has won the award.

Krimson marks handling of 150th flight since operations began in 2015

Krimson Aviation, the Ethiopia-based trip planning and flight support company marked the handling of its 150th flight since inception this month.

Aviation Africa: ‘Flying Forward Together’

The chairman of IATA - International Air Transport Association - H.E. Akbar Al Baker, the CEO of Gulf carrier Qatar Airways is planning a hard-hitting message about the future for aviation in the current highly politicised environment

Kenya takes ex-Emirati Fennecs for anti-insurgency ops

The Kenya Air Force (KAF) has taken delivery of nine Eurocopter AS550 Fennec light helicopters from the United Arab Emirates (UAE), writes Jon Lake.

IATA releases 2018 Airline safety performance showing progress in Africa

The International Air Transport Association (IATA) released data for the 2018 safety performance of the commercial airline industry showing continuing safety improvements over the long term, but an increase in accidents compared to

Airbus certifies A400M Cargo Hold Tanks refuelling unit

Airbus has successfully completed the certification flight tests for the A400M Cargo Hold Tanks (CHT) refuelling unit, taking a new step towards the full certification of the aircraft for air-to-air refuelling operations as a tanker.

AVAFA19 SK0201280219
See us at
AviAssistBT201218280219AviationAfrica_BT0607280219Connect MEIA BT1402010519AirCargoAFA_BT220318210219