in Flight Services & Support

IATA: Preparing for the new era of airline retailing

Posted 13 September 2018 · Add Comment

The International Air Transport Association (IATA) has said that the Airline Industry Retailing Symposium (AIRS), formerly part of the World Passenger Symposium (WPS), will focus on how changes in distribution and payment are paving the way for a new era of airline retailing.

 

“Initiatives like the New Distribution Capability are enabling airlines to become true internet retailers and to control the offer in every sales channel. Concurrently, digital transformation and big data are creating huge opportunities for personalisation and customisation,” said said Aleks Popovich, IATA’s Senior Vice President, Financial and Distribution Services.

“The result is a new era in which travelers will have more transparency and greater options to tailor their journey when they shop for travel, while airlines will be able to offer a richer, more customized retail experience, and own their content, regardless of shopping channel. The Airline Industry Retailing Symposium provides a forum to examine challenges to achieving this vision for a new era of airline retailing.”

AIRS will take place in Rome, 23-25 October. Session tracks will cover:

    Should airlines be retailers?

    Who’s best at retailing?

    Creating relevant offers

    Getting the offer to market

    Ordering, delivering and servicing

    Payment: Back-office matter or commercial advantage?

    Innovating with speed

 

AIRS will also feature presentations from recent winners of AIR Hackathons as well as the AIR Competition finalists and the AIR Think Tank, reviewing the leading ideas for future innovation from industry thought leaders.

* required field

Post a comment

Other Stories
Advertisement
Latest News

Airbus demonstrates first fully automatic vision-based take-off

Airbus has successfully performed the first fully automatic vision-based take-off using an Airbus Family test aircraft at Toulouse-Blagnac airport.

SAA sells nine aircraft to accommodate new fleet

South African Airways (SAA) has put some of its aircraft up for sale to accommodate the new Airbus A350-900s the airline recently added to its fleet.

Ethiopia raises its hand for liberalisation

The Ethiopian Civil Aviation Authority is tasked with ensuring the development of a safe, reliable and modern air transport sector Ė but now new moves are also afoot in the country, as Kaleyesus Bekele found out when he spoke to ECAA

Developing 3D printing capability for the defence and aerospace sector

BAE Systems and Renishaw have signed an agreement to work together on the development of additive manufacturing capability for the defence and aerospace sector, designed to help improve performance, reduce costs and speed up

Airbus BelugaXL enters service, adding XL capacity to the fleet

The BelugaXL has entered into service, providing Airbus with 30% extra transport capacity in order to support the on-going production ramp-up of commercial aircraft programmes.

Paramount Group supports Drakenís Mirage F1 upgrades

Paramount Aerospace Systems (a Paramount Group subsidiary) has provided upgrade and engineering support for Draken Internationalís regenerated Mirage F1s.

AVMENA20 SK1309100620
See us at
AVAFA20BT2207050320AVMENA20 BT1309100620