in Flight Services & Support

IATA: Preparing for the new era of airline retailing

Posted 13 September 2018 · Add Comment

The International Air Transport Association (IATA) has said that the Airline Industry Retailing Symposium (AIRS), formerly part of the World Passenger Symposium (WPS), will focus on how changes in distribution and payment are paving the way for a new era of airline retailing.

 

“Initiatives like the New Distribution Capability are enabling airlines to become true internet retailers and to control the offer in every sales channel. Concurrently, digital transformation and big data are creating huge opportunities for personalisation and customisation,” said said Aleks Popovich, IATA’s Senior Vice President, Financial and Distribution Services.

“The result is a new era in which travelers will have more transparency and greater options to tailor their journey when they shop for travel, while airlines will be able to offer a richer, more customized retail experience, and own their content, regardless of shopping channel. The Airline Industry Retailing Symposium provides a forum to examine challenges to achieving this vision for a new era of airline retailing.”

AIRS will take place in Rome, 23-25 October. Session tracks will cover:

    Should airlines be retailers?

    Who’s best at retailing?

    Creating relevant offers

    Getting the offer to market

    Ordering, delivering and servicing

    Payment: Back-office matter or commercial advantage?

    Innovating with speed

 

AIRS will also feature presentations from recent winners of AIR Hackathons as well as the AIR Competition finalists and the AIR Think Tank, reviewing the leading ideas for future innovation from industry thought leaders.

* required field

Post a comment

Other Stories
Advertisement
Latest News

Bombardier’s Challenger 350 aircraft reaches 300 deliveries

Bombardier has announced that its industry-leading Challenger 350 aircraft is the fastest business jet in history to reach 300 deliveries in the medium and large categories.

Reforms needed to maximise aviation benefits in South Africa

The International Air Transport Association (IATA) presented its latest study on the economic value of air transport and tourism to South Africa, and identified opportunities for significant expansion over the next 20 years if key

Pegasus Universal Aerospace names Robbie Irons as CEO

South Africa’s Pegasus Universal Aerospace, pioneer of the Vertical Business Jet (VBJ) Pegasus One, has named Robbie Irons as its Chief Executive Officer (CEO).

Ethiopian Airways CEO awarded Honorary Doctorate Degree

Addis Ababa University has conferred an Honorary Doctorate Degree upon Tewolde GebreMariam, Group CEO of Ethiopian Airlines, at the University’s annual graduation ceremony held at the Millennium Hall in Addis Ababa on 13 July, 2019.

Ethiopian Airlines to launch flights to Garowe in Somalia

Ethiopian Airlines and SKYTRAX are to launch flight to Garowe, Somalia, via Bossaso, Somalia effective 15 July 2019.

Securing air service levels for Zimbabwe

The International Air Transport Association (IATA) yesterday met with Zimbabwe’s President, Emmerson Mnangagwa and a high level government delegation, to discuss the contribution of aviation to the country’s economy and

TAA SK0104311219
See us at
MEBAA BT2006260919Dubai AS BT2006211119