in Business Aviation

Embraer Executive Jets retains top ranking in customer support

Posted 4 August 2017 · Add Comment

Embraer Executive Jets has been placed first in customer support, according to Aviation International News' 2017 Product Support Survey.

The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though.  With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."

* required field

Post a comment

Other Stories
Advertisement
Latest News

O.R. Tambo International Airport named ‘Airport of the Year’

O.R Tambo International Airport, South Africa’s biggest and busiest port of entry, was named African Airport of the Year at this week’s Air Cargo Africa conference and exhibition. This was the fourth time the airport has won the award.

Ethiopian to operate all-women functioned flight to Oslo on International Women Day

Ethiopian Airlines has finalised all preparations to once again celebrate International Women’s Day by operating an All- Women Functioned Flight this time on Addis Ababa – Stockholm - Oslo route on March 08, 2019.

PC-24 takes the smooth with the rough

Africa’s testing terrain and challenging runways make the Pilatus PC-24 a perfect aircraft for the region, according to ExecuJet, which is the first company to operate and manage the aircraft in Africa. Dave Calderwood reports.

The Embraer Phenom 300 is the world’s most delivered light business jet

Embraer Executive Jets delivered 53 Phenom 300 and Phenom 300E light jets in 2018, according to a report issued by the General Aviation Manufacturers Association (GAMA).

Krimson marks handling of 150th flight since operations began in 2015

Krimson Aviation, the Ethiopia-based trip planning and flight support company marked the handling of its 150th flight since inception this month.

Aviation Africa: ‘Flying Forward Together’

The chairman of IATA - International Air Transport Association - H.E. Akbar Al Baker, the CEO of Gulf carrier Qatar Airways is planning a hard-hitting message about the future for aviation in the current highly politicised environment

AVAFA19 SK0201280219
See us at
AviAssistBT201218280219Connect MEIA BT1402010519AviationAfrica_BT0607280219