in Business Aviation

Embraer Executive Jets retains top ranking in customer support

Posted 4 August 2017 · Add Comment

Embraer Executive Jets has been placed first in customer support, according to Aviation International News' 2017 Product Support Survey.

The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though.  With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."

* required field

Post a comment

Other Stories
Advertisement
Latest News

IATA: Airlines heading for a decade in the black

The International Air Transport Association (IATA) forecasts the global airline industry net profit to be $35.5 billion in 2019, slightly ahead of the $32.3 billion expected net profit in 2018 (revised down from $33.8 billion forecast

O.R Tambo International Airport announces its best service providers and partners

O.R. Tambo International Airport has honoured the stakeholders and service providers that have helped to ensure that it retains its status as Africa’s largest airport and regional hub.

IATA launches platform for airlines to share turbulence data

The International Air Transport Association (IATA) launched its Turbulence Aware data resource to help airlines avoid turbulence when planning routes tactically in flight.

Royal Air Maroc welcomes first GEnx-powered Boeing 787-9 Aircraft

Royal Air Maroc (RAM) has received its first GEnx-1B-powered Boeing 787-9 Dreamliner aircraft. RAM will eventually operate a fleet of nine GEnx-powered B787 Dreamliners.

ONDA Partners with NAS to bring Innovation to Airports in Marrakech with E-gates at Pearl Lounge

The Moroccan Airports Authority (ONDA) partnered with National Aviation Services (NAS) to launch the first electronic gates (E-gates) at the Pearl Lounge in the Marrakech Menara Airport departures area. This is the first of its kind

Precision Air flight in bird strike

Precision Air has confirmed that its flight PW 722 from Nairobi via Kilimanjaro to Mwanza operated by one of its ATR- 72 aircraft was involved in a bird strike yesterday as it was making the final approach and landing at Mwanza Airport.

TAA SK1009311218
See us at
AirCargoAFA_BT220318210219AviationAfrica_BT0607280219