in General Aviation

Bombardier relocates Q Series regional support

Posted 24 April 2019 · Add Comment

Bombardier Commercial Aircraft is relocating its Q Series aircraft regional support team from Lanseria International Airport, to Airways Park (close to O.R. Tambo International Airport).



This move will co-locate the regional support team for the Q Series aircraft with Bombardier’s longstanding customer, South African Express Airways. The CRJ Series Aircraft Program will maintain support to the region from its current location in Johannesburg, South Africa.

The regional support teams serve fleets of approximately 170 Dash 8/Q Series turboprops and about 70 CRJ Series regional jets in Africa and the Middle East. The relocation of the team supporting the fleet of Q Series aircraft will facilitate faster response times by team members when they need to travel to support customers and operators throughout the region.

Bombardier Commercial Aircraft has recorded firm orders for more than 1,300 Dash 8/Q Series and 1,900 CRJ Series aircraft, and the worldwide fleet is supported by teams in Africa and the Middle East, along with teams based in Canada (headquarters), Australia, Germany, India and Japan.

“We have enjoyed a 25-year relationship with Bombardier from the inception of South African Express until the present day. We are therefore delighted that Bombardier is positioning its Q Series aircraft regional support team to work more closely with our team at Airways Park, as well as with their other customers operating from O.R. Tambo International Airport,” said Siza Mzimela, Chief Executive Officer, South African Express Airways. “We’re confident that the proximity to our team and our hub will augment our operation and that we will benefit from Bombardier’s expertise as we work to further optimize the efficiency of our fleet and enhance our passengers’ experience.”

“The relocation of our Africa and Middle East Q Series regional support team is another step in our ongoing efforts to enhance our accessibility and support to customers and operators in the region,” said Todd Young, Vice President and General Manager, Head of Q Series Aircraft Program, Bombardier Commercial Aircraft. “O.R. Tambo International Airport serves as the primary airport for travel to and from South Africa, so it fits with our strategy to position our regional support teams where they are best able to offer timely support before, during and beyond an aircraft’s entry into service.”

“Our regional support teams provide quick-response problem solving, engineering expertise and tailored plans to meet our customers’ business plans,” said Charles Comtois, Head of CRJ Series Aircraft Program, Bombardier Commercial Aircraft. “Regional support team members also act as conduits to connect our customers to our extensive global network of Service Centres, Authorized Service Facilities, Parts Depots and Training Facilities.

 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Boeing postpones first flight of 777X due to poor weather

Boeing is postponing the 777X first flight that was scheduled to take place today, January 23, due to weather.

SAA operates new Airbus A350-900 to JFK powered by Rolls-Royce Trent XWB engine

South African Airways (SAA) new Airbus A350-900 operated its first international flight from O.R Tambo International (ORTIA) airport to New York’s John F. Kennedy (JFK) International Airport.

Bombardier gets green light for avionics upgrade on Learjet aircraft

Bombardier has announced that the U.S. Federal Aviation Administration (FAA) has certified the latest update to the popular Garmin G5000 avionics suite aboard Learjet aircraft.

Airbus to add A321 production capabilities in Toulouse

Following its strategy to keep its overall production system at the leading edge of technology and to increase industrial capacity and flexibility, Airbus has decided to create new A321 production capabilities at its site in Toulouse.

Routes and AFRAA sign agreement to help drive growth for Africa aviation market

The African Airlines Association (AFRAA) and Routes have signed their first formal agreement in history.

Ideagen and ExecuJet MRO Services in global software project

Dassault-owned, ExecuJet MRO Services, is to roll out several software applications from Ideagen across its global operations to standardise a series of processes as it prepares for a three year growth project.

AVMENA20 SK1309100620
See us at
AVAFA20BT2207050320AVMENA20 BT1309100620