in People

Bombardier Business Aircraft reorganises its leadership team

Posted 21 September 2016 · Add Comment

Bombardier Business Aircraft has announced strategic changes to its leadership team and organisational structure.

Jean-Christophe Gallagher, formerly vice president, strategy, marketing and innovation, has been named vice president and general manager, customer experience.  Gallagher brings his proven insight and marketing leadership skills to an already strong and highly experienced Customer Services and Support team. He will report to David Coleal, President, Bombardier Business Aircraft. 

Andy Nureddin, a knowledgeable leader and the long-time face of customer support at Bombardier Business Aircraft, has been appointed vice president, customer support and training, reporting to Gallagher. Nureddin will be responsible for all aspects of customer support, including warranty administration, worldwide field support and customer care, technical publications and technical services, as well as the Business Aircraft training centres.

Gallagher and Nureddin will work closely together to build stronger relationships with customers, increase customer satisfaction and loyalty and accelerate the growth of the company's aftermarket business.

"Our customers are at the heart of everything we do and these changes will allow us to maintain a sharper focus on their needs and further enhance our overall services offering," said Gallagher. "I look forward to working with Andy and the rest of the team to create an exceptional experience for Bombardier Business Aircraft customers."

* required field

Post a comment

Other Stories
Advertisement
Latest News

O.R. Tambo International Airport named ‘Airport of the Year’

O.R Tambo International Airport, South Africa’s biggest and busiest port of entry, was named African Airport of the Year at this week’s Air Cargo Africa conference and exhibition. This was the fourth time the airport has won the award.

Ethiopian to operate all-women functioned flight to Oslo on International Women Day

Ethiopian Airlines has finalised all preparations to once again celebrate International Women’s Day by operating an All- Women Functioned Flight this time on Addis Ababa – Stockholm - Oslo route on March 08, 2019.

PC-24 takes the smooth with the rough

Africa’s testing terrain and challenging runways make the Pilatus PC-24 a perfect aircraft for the region, according to ExecuJet, which is the first company to operate and manage the aircraft in Africa. Dave Calderwood reports.

The Embraer Phenom 300 is the world’s most delivered light business jet

Embraer Executive Jets delivered 53 Phenom 300 and Phenom 300E light jets in 2018, according to a report issued by the General Aviation Manufacturers Association (GAMA).

Krimson marks handling of 150th flight since operations began in 2015

Krimson Aviation, the Ethiopia-based trip planning and flight support company marked the handling of its 150th flight since inception this month.

Aviation Africa: ‘Flying Forward Together’

The chairman of IATA - International Air Transport Association - H.E. Akbar Al Baker, the CEO of Gulf carrier Qatar Airways is planning a hard-hitting message about the future for aviation in the current highly politicised environment

Connect MEIA SK1402010519
See us at
Connect MEIA BT1402010519AviAssistBT201218280219AviationAfrica_BT0607280219