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AeroCRS partners with Verloop.io to augment Lift Airline’s customer experience

Posted 5 August 2021 · Add Comment

AeroCRS, which focusing on solutions for the travel industry, has partnered with Verloop.io to augment South Africa’s Lift Airline’s customer experience.

 

Image: AeroCRS

AeroCRS said in a statement: “Verloop.io helps businesses deliver delightful experiences across channels. Verloop.io conversational AI platform uses advanced NLP and ML to automatically resolve customer issues with natural language.

 

“By implementing a WhatsApp bot, the customers of Lift Airlines can perform various activities. From booking their tickets to making changes to their booking via WhatsApp without having to rely on the mobile app or website.”

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