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Mobile applications boost for SAA customers

Posted 12 April 2013 · Add Comment

South African Airways (SAA) has launched two new mobile applications (apps) that give customers access to comprehensive travel and airline information on the go.

Using the convenience of their iOS or Android mobile phones and tablets, SAA passengers can now view their booking information, check-in for a flight, find the status of their checked-in luggage, and view information on lounges, flights and destinations.

Marc Cavaliere, SAA’s head of global sales development and alliances explained: “This new service will go a long way in giving travellers easier and instant access to information while in transit or away from a computer. The new functionalities are also helpful especially for passengers who are always on the go, such as business travellers. This is another way of ensuring convenient travelling for our valued customers.”

With this mobile functionality, information such as flight arrivals and departures is now available at passengers’ fingertips. Passengers can also search for information on special fares, view Voyager status and miles, use a currency converter, or even get an updated 10-day forecast of the weather at any destination to which SAA flies.

Travellers can download the newly developed mobile applications for their iOS or Android smartphones and tablets from the Apple App Store and Google play stores respectively.

“As a global airline, we consistently seek ways to make flying with SAA ever more convenient. Our customers now have the option of by-passing the queues and breezing through the terminal by using either mobile check-in, on-line check-in, or print-your-own boarding pass features. This is the type of service that air travellers have come to expect from Africa’s most awarded airline,” Cavaliere enthused.

 

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