FIA2018: Embraer and Kenya Airways sign comprehensive spare parts support contract

Under this contract, Embraer will take over the planning and replenishment of a sizeable portion of Kenya Airways’ spare parts stock covering the 15 Embraer E190 aircraft operated by the airline.

ECIP is part of a suite of services that Embraer offers or has under development to support the worldwide growing fleet of Embraer aircraft through TechCare, the new Embraer platform that assembles the entire portfolio of products and solutions to deliver the best experience of services and support. Main benefits of program include guaranteed availability of parts, optimised inventory with reduced inventory holding cost, fixed spare parts prices, short replenishment lead times and a door-to-door delivery service.

“Having Kenya Airways as a customer for ECIP is a strong endorsement for the program and Embraer Services in general, proving that our customers can get the state of the art support of the OEM (Original Equipment Manufacturer) with a competitive value”, says Johann Bordais, President and CEO at Embraer Services & Support | TechCare.

“With the ECIP programme we will be able to optimise our inventory while at the same time increase the availability of spare parts for our aircraft”, says Ron Lussier, Head of Material Management at Kenya Airways.