Ethiopian wins Airline of the Year Award from AFRAA

Ethiopian Airlines, is pleased to announce that it has won Airline of the Year Award, for the fifth year in a row, by the African Airlines Association (AFRAA) during its 48th Annual General Assembly held on November 21, 2016, in Victoria Falls, Zimbabwe.
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The AFRAA annual awards recognise excellence in service delivery, innovation and competitiveness in airlines, individuals and service providers in the African aviation industry.

While receiving the award, Ethiopian Group CEO, Tewolde GebreMariam, remarked, “We are highly honored for this recognition by fellow sisterly airlines in Africa, for the fifth consecutive year. The award underscores the continuous efforts and hard work of Ethiopian employees who are striving day and night to surpass customers’ expectations. Ethiopian is also grateful to its loyal customers for giving us the opportunity to serve them, for travelling on Ethiopian in great numbers, for their continued feedback and support which, in turn, assisted us in enhancing the airline’s service excellence. 

He added, “Although Africa is registering rapid economic and travel growth, this growth is primarily benefiting non-African carriers. I would like to remind fellow African Airlines that African aviation holds a very strong future with vigorous fundamentals for aviation to thrive, only if, we Africans look inwards in the continent to leverage on the available internal resources to create synergy through collaborative partnerships in areas of training, technical and management support. Most of all, realizing one single unified market without any restriction for African airlines is no more an option.” 

“This is a testimony of the soundness of our Vision 2025 fast, profitable and sustainable growth strategy and once again, Ethiopian welcomes this award with great pride. ”